NOC 12104Employment insurance and revenue officers

TEER 2 — College diploma, apprenticeship (2+ yrs) or supervisory

NOC 12104 is the Canadian National Occupational Classification code for Employment insurance and revenue officers. It is classified TEER 2 — College diploma, apprenticeship (2+ yrs) or supervisory, which meets the skill requirement for Express Entry. An officer decides whether you can claim this code by comparing the duties written in your reference letter against the official main duties below — not by your job title.

Express Entry eligible: Yes
Regulated in Québec: No
In demand in Manitoba: No

Classification

Business, finance & administration

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Definition

Employment insurance and revenue officers administer and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services. They are employed by government agencies.

Main duties

This group performs some or all of the following duties:
Excise tax revenue officers
Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
Examine accounting systems and internal controls of organizations
Provide advice on reporting and evaluation methods for goods subject to taxation
Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
Government benefits services officers
Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
Ascertain the facts on such issues as reasons for loss of employment and availability for work
Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.

Example job titles

•employment insurance agent
•employment insurance benefits control officer
•revenue officer
•tax collection officer
•tax enforcement officer

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Overview

NOC 12104 comprises employment insurance and revenue officers who administer and enforce laws and regulations related to employment insurance, taxation, customs, excise, or other government benefit and revenue programs. Typically employed by government departments and agencies such as Service Canada and the Canada Revenue Agency (CRA), these professionals play a critical role in evaluating benefit claims, auditing financial records, and ensuring regulatory compliance. Under Canada's NOC 2021 system, this occupation is classified under TEER 2.

To qualify for NOC 12104 roles, candidates usually require a college diploma or a university degree in business administration, commerce, economics, law, or a related field. Some positions may require specialized government training or certifications depending on whether the officer is focused on revenue collection, tax auditing, or benefit adjudication. This occupation is highly relevant for skilled workers seeking Canadian permanent residency through programs aligned with the Express Entry system, such as the Federal Skilled Worker Program, provided they meet the specific economic program criteria.

Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.

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Frequently asked questions

Is NOC 12104 eligible for Express Entry?

Yes — Employment insurance and revenue officers is TEER 2, and TEER 0–3 occupations meet the skill-level requirement for Express Entry programs such as the Federal Skilled Worker Program and the Canadian Experience Class. Full eligibility also depends on your work experience, language results and other program criteria.

What education or training does NOC 12104 usually require?

Employment insurance and revenue officers is classified as TEER 2 — College diploma, apprenticeship (2+ yrs) or supervisory. Always confirm the exact employment requirements on the official NOC profile before relying on them.

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Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.