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64311

Pursers and flight attendants

TEER 4 — High-school diploma or several weeks of training
Express Entry skill level
No
Regulated in Québec
No
In demand in Manitoba
No

Classification

Sales & service

6 › 64 › 643 › 6431

Definition

Pursers and flight attendants ensure the safety and comfort of passengers and crew members during flights. Ship pursers attend to the safety and comfort of passengers aboard ships. Airline pursers and flight attendants are employed by airline companies. Ship pursers are employed by tour boat or cruise ship companies.

Main duties

  • This group performs some or all of the following duties:
  • Flight attendants
  • Greet passengers, explain and demonstrate safety procedures, check the general condition of the aircraft cabin, ensure that all necessary supplies are on board
  • Attend to safety of passengers during take-offs, landings and emergencies
  • Serve food and beverages to passengers and make flight announcements.
  • Flight pursers, customer service directors and passenger service directors
  • Coordinate the activities of flight attendants, provide service to passengers during flight and complete reports.
  • Ship pursers
  • Supervise ship attendants and arrange activities for passengers
  • Conduct ship's business, such as signing on crew, maintaining payroll records, assisting passengers in preparing customs declarations and supervising baggage storage.

Example job titles

  • airline purser
  • flight attendant
  • flight service director
  • passenger service director - water transportation
  • ship purser

Overview

Under the National Occupational Classification (NOC) 2021 system, pursers and flight attendants are classified under code 64311. This unit group falls under TEER 4, representing occupations that typically require a secondary school diploma or several weeks of on-the-job training. Flight attendants and pursers are primarily employed by national, regional, or international airline companies to ensure the safety, security, and comfort of passengers during flights.

Key duties under NOC 64311 include conducting pre-flight cabin inspections, demonstrating the use of emergency equipment, serving food and beverages, and administering first aid when necessary. To qualify for employment in Canada under this classification, candidates generally must complete secondary school and a mandatory airline flight attendant training program. Additionally, fluency in English, French, or both, as well as specific physical and medical standards, may be required by employers.

For Canadian immigration purposes, while TEER 4 occupations are not traditionally eligible for the Federal Skilled Worker Program under Express Entry, candidates may qualify through specific Provincial Nominee Programs (PNP), the Atlantic Immigration Program (AIP), or other pilot programs targeting semi-skilled workers. Disclaimer: This information is for educational purposes only and does not constitute legal immigration advice. For official guidelines, consult Immigration, Refugees and Citizenship Canada (IRCC).

Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.

Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.