64314

Hotel front desk clerks

TEER 4 — High-school diploma or several weeks of training

Express Entry skill level: No
Regulated in Québec: No
In demand in Manitoba: No

Classification

Sales & service

6 › 64 › 643 › 6431

Definition

Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.

Main duties

This group performs some or all of the following duties:
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.

Example job titles

•guest services agent - hotel
•hotel front desk clerk
•night clerk
•reservations clerk - hotel
•room clerk

Overview

Under the National Occupational Classification (NOC) 2021 system, Hotel front desk clerks are classified under code 64314. This TEER 4 occupation encompasses individuals who make room reservations, register guests, assign rooms, present statements, and receive payments. These professionals are commonly employed by hotels, motels, resorts, and other lodging establishments across Canada. Key duties include providing information on services, answering inquiries, and handling guest complaints to ensure high-quality customer service.

Employment requirements for NOC 64314 typically include the completion of secondary school, and completion of public relations or customer service courses is often an asset. Since this occupation falls under TEER 4, candidates interested in immigrating to Canada can explore various pathways, such as the Atlantic Immigration Program (AIP) or specific streams under Provincial Nominee Programs (PNPs) that target semi-skilled or service sector workers.

Disclaimer: The information provided on this page is for educational and informational purposes only and does not constitute legal or professional immigration advice. For official guidelines, please consult Immigration, Refugees and Citizenship Canada (IRCC) or a regulated Canadian immigration consultant.

Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.

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Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.