65102

Store shelf stockers, clerks and order fillers

TEER 5 — Short work demonstration, no formal education

Express Entry skill level: No
Regulated in Québec: No
In demand in Manitoba: No

Classification

Sales & service

6 › 65 › 651 › 6510

Definition

Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.

Main duties

This group performs some or all of the following duties:
Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
Carry customers' purchases to parking lot and pack in vehicles
Unpack products received by store and count, weigh or sort items
Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
Price items using stamp or stickers according to price list
Attach protective devices to products to protect against shoplifting
Stock shelves and display areas and keep stock clean and in order
Label and document orders, and prepare shipping, customs and courier documentation when required
Obtain articles for customers from shelf or stockroom
Direct customers to location of articles sought and assist with inquiries
Enter, track and process customer orders and generate inventory reports
May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
May sweep aisles, dust display racks and perform other general cleaning duties
May operate cash register and computer for electronic commerce transactions
May order stock.

Example job titles

•bag clerk
•fulfillment associate
•grocery clerk
•grocery packer
•price clerk - retail
•produce clerk
•shelf stocker - retail
•supermarket clerk

Overview

Under the National Occupational Classification (NOC) 2021 system, store shelf stockers, clerks, and order fillers are classified under NOC code 65102. This occupation falls under TEER 5, representing positions that typically require a short work demonstration or no formal educational prerequisites. These workers are primarily employed by retail and wholesale establishments, including supermarkets, grocery stores, department stores, warehouse clubs, and mail-order fulfillment centres across Canada.

The core responsibilities for NOC 65102 professionals involve stocking store shelves with merchandise, pricing items, keeping shelves clean and orderly, and collecting or packing items to fill online, mail-order, or in-store customer requests. They may also assist customers in locating items, perform basic inventory control, and pack purchases at checkout areas.

While TEER 5 occupations are generally not eligible for the Express Entry Federal Skilled Worker Program, candidates can pursue Canadian permanent residency through specific Provincial Nominee Program (PNP) semi-skilled streams or designated regional immigration pilots. Disclaimer: This information is for educational purposes only and does not constitute legal immigration advice. Please refer to Immigration, Refugees and Citizenship Canada (IRCC) and official ESDC resources for current regulatory guidelines.

Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.

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Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.