65210

Support occupations in accommodation, travel and facilities set-up services

TEER 5 — Short work demonstration, no formal education

Express Entry skill level: No
Regulated in Québec: No
In demand in Manitoba: No

Classification

Sales & service

6 › 65 › 652 › 6521

Definition

Workers in support occupations in accommodation, travel and facilities set-up services escort guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.

Main duties

This group performs some or all of the following duties:
Guest service attendants and baggage porters
Carry luggage for hotel guests, escort incoming guests to their rooms
Check rooms to ensure they are in order
Offer information regarding features of rooms, services of hotel and points of interest
Assist guests with special needs
Attend to group arrivals and departures
Receive and deliver items and messages for guests
Handle guest complaints and requests and maintain luggage storage areas.
Convey travellers' luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.
Ship and train service attendants
Set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies
Carry luggage for passengers aboard ships.
Ensure customer satisfaction and comfort.
Facilities workers
Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
Assist with installation of audiovisual equipment and help in resolving problems during use
May perform minor repairs on installations and routine maintenance of audiovisual equipment.

Example job titles

•baggage porter
•banquet porter
•bellhop
•cruise line passenger attendant
•facilities porter
•hotel doorkeeper
•hotel guest services attendant
•luggage attendant

Overview

NOC 65210 encompasses support occupations in accommodation, travel, and facilities set-up services. Under the National Occupational Classification (NOC) 2021, this unit group is classified as TEER 5. It includes workers such as baggage handlers, hotel valets, room service attendants, and facilities set-up workers who prepare meeting rooms, exhibition halls, and conference spaces. These individuals are primarily employed by hotels, motels, resorts, conference centres, banquet halls, and transportation facilities across Canada.

The typical duties for occupations under NOC 65210 vary by role but generally involve assisting guests with luggage, parking and retrieving guest vehicles, delivering room service orders, and setting up tables, chairs, and stage equipment for various events. No formal education is strictly mandated for most of these entry-level roles, though secondary school education and on-the-job training are commonly preferred by Canadian employers.

From an immigration perspective, candidates with experience in TEER 5 occupations like NOC 65210 may qualify for specific Canadian immigration pathways. These include certain streams under the Provincial Nominee Programs (PNPs), the Atlantic Immigration Program (AIP), and other localized pilot programs. Disclaimer: This information is for educational purposes only and does not constitute legal or professional immigration advice. For official and up-to-date program requirements, please consult Immigration, Refugees and Citizenship Canada (IRCC).

Educational overview summarizing this occupation. Always confirm against the official NOC profile and IRCC before relying on it.

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Occupation data: Statistics Canada / ESDC — National Occupational Classification (NOC) 2021.